In an era where convenience is king and online reviews dictate reputations, the patient experience in a medical office isn’t just about good care—it’s about crafting a seamless, welcoming, and trust-driven journey from start to finish. It’s easy to assume that strong clinical expertise alone will keep a practice afloat, but the reality is more nuanced. A satisfied patient is a returning patient, an advocate, and, in many ways, an unpaid marketing asset. And when your office gets the patient experience